Delivery Information

Delivery policy

Delivery in South Africa

Orders are usually shipped within 2 to 4 working days. Once collected by the courier service, your order should be delivered in a day or two unless you reside in an outlying area, then it may take longer. Please bear in mind we no longer have control over the delivery once collected. Deliveries could be delayed due to various reasons. In these instances, Rocky will not be liable for any consequential loss. Please ensure that you CHECK your delivery before signing for it. Rocky will not accept liability for missing or damaged items unless this is brought to the attention of the delivery company. Please do not sign for your goods until you have physically checked them and are satisfied that they are in good condition. Rocky uses a reliable delivery service. If there is nobody to sign for the package at the given delivery address, you will be phoned on the number you have provided in your Rocky profile. If you can not be reached, the delivery will be attempted in the following days. Please contact us if you have any special delivery requirements.

Rocky supplies free delivery for all purchases over R799. For purchases under R799, an additional delivery fee of R96 plus vat is charged. All major South African cities are included.

If you live on a farm or outlying area please contact us before placing your order to check if we can deliver to your location and if an additional delivery fee is applicable.

International Delivery

We DO NOT offer international Delivery. 

Click here to see full terms and conditions.